Boost Team Trust with EQ

Emotional intelligence (EQ) is the foundation of trust in leadership. Empathetic leaders create safe spaces where teams feel heard, especially in hybrid work settings. A 2023 study found 86% of employees value empathy over rigid authority. Practicing active listening can transform relationships and boost engagement by 25%.

Actionable Tip: In your next team meeting, I'd like you to please practice active listening. Ask one open-ended question (e.g., “How’s this project going for you?”), listen without interrupting, and paraphrase their response to show understanding. Do this for at least one team member daily.

Reflection Prompt: How did active listening change the conversation? Did your team member open up more? Try journaling your observations.

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